Shipping policy
Sugar Haven Bakehouse Shipping Policy
Thank you for choosing Sugar Haven Bakehouse for your sweet indulgences. We’re committed to getting your freshly baked cookies to you quickly and with the same care we put into baking them. Please review our updated shipping policy so you know exactly what to expect.
📅 Shipping Schedule
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We ship every Wednesday to ensure your cookies arrive fresh and avoid weekend delays.
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Orders must be placed during our preorder window (Sunday 2 PM – Tuesday 6 PM CST) to ship that same week.
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Orders placed after the cutoff will ship the following Wednesday.
📍 Shipping Area
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We currently only ship within the state of Texas.
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Shipping outside of Texas is not available at this time.
🍪 Freshly Baked & Packed
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All cookies are baked fresh just before shipping.
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Orders are packed with care and shipped via USPS Priority Mail, typically arriving within 1–3 business days.
📬 Delivery Timeframe
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USPS Priority Mail typically takes 1–3 business days depending on your location in Texas.
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Delivery times may vary due to USPS delays, which are out of our control.
📝 Order Tracking
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You’ll receive a shipping confirmation email with a USPS tracking number once your order has been shipped.
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You can track your order directly through the USPS website.
⚠️ Important Notes
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Double-check your shipping address during checkout to ensure accurate delivery.
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Sugar Haven Bakehouse is not responsible for shipping delays or issues due to incorrect addresses or USPS delays.
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If you are not home when your order is delivered, please bring your package inside as soon as possible to maintain freshness.
For any questions about your order, reach out to info@sugarhavenbakehouse.com.